PRIVACY POLICY

2.1. Customer data

• Manage your travel request and, once confirmed, manage the maintenance, development and control of the contractual relationship between the parties, compliance with legal obligations, management and administration of the services provided.
• To send electronic communications about events, news, advertising and commercial promotions of products and services offered by VIAJES PRESSTOUR or through VIAJES PRESSTOUR currently and in the future, unless otherwise indicated or the user objects or revokes their consent.
• To carry out anonymous statistical reports and market research regarding access habits and the activity carried out by users on the websites owned by VIAJES PRESSTOUR.
• To elaborate a commercial profile of the user and carry out commercial actions adjusted to the same, using their data derived from the management of the products purchased (browsing data, access habits, traffic), unless otherwise indicated or the user opposes or revokes their consent.
• To comply with legally established obligations, as well as to verify compliance with contractual obligations, including fraud prevention.

Subscriber data

We process your data when you subscribe to our newsletter to send you electronic communications about events, news, advertising and commercial promotions of products and services offered by VIAJES PRESSTOUR or through VIAJES PRESSTOUR currently and in the future, unless otherwise indicated or the user opposes or revokes their consent.

2.3. Contact data

We process your data collected through the contact form to manage your inquiries and respond to your questions and comments.

Image and voice data

We process this data obtained from you through photographs or recordings during trips and events held by PRESSTOUR TRAVEL, and whose consent will be requested at the time of registration or during the trip or event, in order to use them in our publications, on our website, in the composition of graphic files or graphic videos, prepared to inform and/or publicize the services of PRESSTOUR TRAVEL, unless otherwise indicated or the user objects or revokes his consent.

3.1. Information you provide to us

We collect the personal data you provide to us through our website, by means of forms or fields to be completed, registration in our newsletter or via e-mail.

You will be informed of our Privacy Policy at the time of collection.

3.2. Information we collect from your visits to our websites

We collect and store limited personal information and anonymous global statistics of all those users who visit our website, either because you actively provide us with such information or because you are simply browsing our website. This information is collected through cookies, for more information see the Cookie Policy.

The personal data provided will be retained and processed to the extent that we need it in order to use it for the purpose for which it was collected and in accordance with the legal basis for processing it in accordance with applicable law.

We will keep your personal data as long as there is a relationship or as long as you do not exercise your right of deletion, cancellation and / or limitation of the processing of your data. In these cases, we will block your data, without giving it any use, while it may be necessary for the exercise or defense of claims or may derive some kind of judicial, legal or contractual liability of its treatment, which must be addressed and for which its recovery is necessary.

The legal basis for the processing of your personal data is:

• For the fulfillment of the contractual relationship with customers.
• For compliance with various legal obligations.
• For legitimate interest, e.g., for security reasons, to handle inquiries or requests.
• With your consent, to send information about PRESSTOUR TRAVEL products and services.
• The offer of services is based on the consent requested, without in any case the withdrawal of this consent conditions the execution of the contract or the existing relationship between the parties.

• PRESSTOUR TRAVEL communicates the customer's personal data necessary for the provision of the corresponding service providers of products and services requested by it (airlines, hotels, wholesale agencies, car rental companies, etc), who will be obliged to use the data, solely and exclusively, to comply with the object of the contract. Except in the fields where otherwise indicated, the answers to the questions on Personal Data are voluntary, without the lack of response implying a decrease in the quality or quantity of the corresponding services, unless otherwise indicated.
• VIAJES PRESSTOUR communicates personal data to service providers who may act as data processors. These third party companies only have access to the personal data necessary to carry out the service. They are required to keep your personal information confidential and may not use it in any way other than as we have requested.
• VIAJES PRESSTOUR, in order to compile statistics, may provide certain information about the user in a dissociated form to third parties.

If the user is a minor, it is required to have the prior consent of their parents or guardians before proceeding to the inclusion of their personal data in the web forms. VIAJES PRESSTOUR disclaims any liability for failure to comply with this requirement.

1. What rights do you have in relation to the processing of your data?

• Right to request access to your personal data
• Right to request rectification or deletion
• Right to request the restriction of its processing
• Right to object to processing
• Right to data portability
• Right to withdraw the consent given

Access/correction and deletion: the persons concerned have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, to request its deletion when, among other reasons, the data is no longer necessary for the execution of the contract.

Limitation: in certain circumstances, the interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims.

Opposition: interested parties may oppose the processing of their data. VIAJES PRESSTOUR will stop processing the data, except for legitimate, compelling reasons, or the exercise or defense of possible claims, and we will keep them properly blocked for the corresponding period while legal obligations persist.

Likewise, the data subject has the right to object to the adoption of automated individual decisions that could produce legal effects or significantly affect him/her.

Portability: data subjects may request to receive the data concerning them that they have provided to us or request that we send it to another data controller of their choice, in a structured, commonly used and machine-readable format.

When will we respond to your request?

We will respond to your requests as soon as possible and, in any case, within one month of receiving your request. This period may be extended by a further two months if necessary, taking into account the complexity and number of requests. The person in charge shall inform the interested party of the extension within one month of the request.

3. Do you have the right to withdraw your consent?

The data subject has the right to withdraw the consent given at any time, without affecting the lawfulness of the processing based on the consent given at the time of subscriptions or provision of data.

4. Where should you go to exercise your rights?

To exercise your rights, the interested party may send a letter with all your data and indication of the right to be exercised to VIAJES PRESSTOUR or via the following email: protecciondatos@presstour.es

5. Do you have the right to complain?

When you have not obtained satisfaction in the exercise of your rights, you have the right to file a complaint before the National Control Authority, for this purpose you should contact the Spanish Data Protection Agency.

VIAJES PRESSTOUR adopts and updates its organizational and technical security measures in order to ensure that the processing of personal data it carries out complies with the requirements of current legislation on national and European data protection.

In compliance with Law 34/2002, of July 11, 2002, on Information Society Services and Electronic Commerce, we inform you that e-mail addresses may be used to send information about our company. If you do not wish to receive information or wish to revoke the consent granted for the processing of your data please do so in the manner indicated above or by contacting the following email address: protecciondatos@presstour.es.

VIAJES PRESSTOUR reserves the right to modify its Privacy Policy in accordance with applicable law at any time. Any modification of this policy will be published on the website.